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HCLTech to supercharge New York Giants and New York Jets fan experiences
  • Posted on 28th September 2022 in by Phil Alsop

$11.8 billion tech services company named the official digital transformation partner of MetLife Stadium, Jets and Giants.

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NEWS
Customer frustration over chatbots as companies fail to test accessibility for vulnerable customers
  • Posted on 27th September 2022 in by Phil Alsop

New report finds that AI-enabled chatbots are the least satisfying customer experience and most likely to cause annoyance.

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NEWS
Circular Computing launches Remanufacturing-as-a-Service
  • Posted on 27th September 2022 in by Phil Alsop

Sustainability focused tech disruptor launches ‘as-a-service’ model to tackle e-waste crisis head on.

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NEWS
Decentralised IT comes under scrutiny
  • Posted on 26th September 2022 in by Phil Alsop

ManageEngine has published the findings of its latest research. It found that almost all organisations globally (94%) are on the path to decentralisation of IT. In stark contrast, however, almost a third (31%) of companies in the UK have no plans to decentralise IT.

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NEWS
Modern business communications required to support hybrid work

Mitel has shared the findings of a business communications research survey conducted by analyst...

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NEWS
Microsoft unveils new research and technology to bridge the disconnect between leaders and employees

Microsoft expands Microsoft Viva platform to connect employees to company culture, business goals...

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NEWS
3 out of 4 of European businesses have invested in AI for CX

75% of business executives are using artificial intelligence for customer experience (AI for CX),...

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NEWS
Skills gap threatens digital transformation

Competing priorities and skills shortages in IoT, AI/ML data science and robotics undermine...

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NEWS
DX investment boosts employee wellbeing

Employees from organisations with high quality DEX report over 75% less downtime and are 30% less...

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NEWS
Companies shift 'left and right' for quality, secure application code

The balance of deploying secure applications vs. time to market continues to be the biggest risk to...

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NEWS
Responsible AI - a top management issue

While 84% of global executives believe responsible AI (RAI) should be on top management agendas,...

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NEWS
Derby and Burton NHS choose BridgeHead to retire legacy applications

The Trust has selected BridgeHead’s HealthStore® Independent Clinical Archive to underpin its...

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NEWS
CX work is becoming more flexible and specialised

A new report by MIT Technology Review Insights explores how global organisations are reassessing...

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NEWS
Report reveals growing API concerns

76% of USA and UK respondents have experienced an API security incident in the last 12 months.

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NEWS
Gartner highlights disruptions CIOs might not see coming

CIOs must take time to consider “what if” scenarios to avoid being blindsided by social,...

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Videos

CISO report reveals the extent of the cybersecurity challenge in the age of AI

CEO Dave Gerry, and Dr David Brumley, Chief AI and Science Officer, both at Bugcrowd, discuss the findings of the recent “Inside the Mind of a CISO 2025: Resilience in an AI-Accelerated World” report,...

MSPs stand at a once-in-a-generation crossroads

Jim Lippie, Chief Product Officer, Kaseya, discusses the recent Kaseya DattoCon 2025 conference, where the company unveiled its latest innovations and previewed its next generation cyber resilience and digital...

DCS speaks to Vertiv at DCW Madrid

Data Centre World Madrid 2025

DCS Speaks to FläktGroup at Data Centre Transformation 2025

Data Centre Transformation 2025

Expert Opinions

From Chaos to Control: The Role of Frameworks in Building Resilient Cyber Security

By James Preston, Principal Security Consultant at ANSecurity.

From Reactive to Predictive: How AI Workloads Are Rewriting Data Centre Maintenance

By Vivek Swaminathan, Director of Products and Solutions, Intelligent Data Center at Unisys.

AI’s Data Privacy Wake-Up Call: Why Sensitive Data in AI Training Is a Regulatory and Data Breach Time Bomb

By Ross Millenacker, Senior Product Manager, Perforce Software.

Enecom Enhances Its Enterprise Data Infrastructure with the InfiniBox® Solution for 100% Availability and Cyber Resilient Storage

Infinidat says that Enecom, Inc., an information and communication technology (ICT) services provider primarily serving the Chugoku region in Japan, enhanced its storage infrastructure with multiple...

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