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Telco providers are losing a fifth of customers due to chatbots

Consumer frustrations mount as shoppers struggle to get adequate product support online, whilst almost half of telcos admit their online support tools miss the mark.

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NEWS
Pax8 launches security programme

Providing partners with a comprehensive enablement journey to security growth.

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NEWS
Generative AI expected to accelerate entry-level career progress across industries

Employees believe generative AI will facilitate a third (32%) of entry level tasks over the next 12 months.

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NEWS
Prioritising network performance and security among driving factors for UK SASE adoption

99% of organisations have experienced a security attack in the last 12 months .

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NEWS
SimpsonHaugh Architects embraces digital transformation with VDI and AI

New VDI environment avoids downtime worth £1.79 million, with staff costs totalling £35,000 saved...

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NEWS
Red Helix appoints former British Army officer as Head of Cyber

Tom Exelby brings specialised skillsets in strategic leadership and risk management after...

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NEWS
Techcombank and Databricks revolutionise banking

Techcombank, one of Vietnam’s leading financial institutions, has implemented the Databricks Data...

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NEWS
Company bosses suffer a ‘preparation gap’ which could damage businesses

Research indicates overconfident professional services CEOs could be sleepwalking into reputation...

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NEWS
Value-add distribution for the AI age: Climb Channel Solutions launches in the DACH region

International distributor launches presence in DACH - and has eyes on acquisition targets as part...

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NEWS
90% of IT Solution Providers expect a rise in Marketplace sales by 2029

New survey finds online marketplaces are essential growth engines to expand customer base, offer...

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NEWS
Pivotal shift in critical role of encryption as usage doubles in 2024

Apricorn research highlights encryption assurances being met as 96% mandate encryption on removable...

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NEWS
Arrow Electronics signs Europe-wide agreement with Omnissa

Arrow Electronics has entered into a Europe-wide agreement with digital workplace platform provider...

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Videos

Survey reveals AI readiness gap

Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI...

Work AI Institute delivering real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Assessing the state of the energy industry

Rebecca Scottorn, Partner at L.E.K. Consulting and part of the global Industrials Practice, discusses the company’s recent ‘State of the Energy Industry’ report, providing valuable insights into a range...

CISO report reveals the extent of the cybersecurity challenge in the age of AI

CEO Dave Gerry, and Dr David Brumley, Chief AI and Science Officer, both at Bugcrowd, discuss the findings of the recent “Inside the Mind of a CISO 2025: Resilience in an AI-Accelerated World” report,...

Expert Opinions

Enecom Enhances Its Enterprise Data Infrastructure with the InfiniBox® Solution for 100% Availability and Cyber Resilient Storage

Infinidat says that Enecom, Inc., an information and communication technology (ICT) services provider primarily serving the Chugoku region in Japan, enhanced its storage infrastructure with multiple...

Parallel or Just Parallel-ish? Understanding the Real Difference - An architectural perspective

By Floyd Christofferson, Vice President of Product Marketing, Hammerspace.

Unlocking True Value with a Solution-First Mindset

AI’s true value starts with the right mindset. By Darin Patterson, VP of Market Strategy Make.

Sorry: To scale development, you have to scale AppSec too

By Neil Roseman, CEO, Invicti.

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