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NEWS
Zendesk Q&A with Emma Acton: Inside the shift to brand-led, AI-driven marketing

In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing, and the growing complexity of measuring customer journeys in an AI-driven environment.

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Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.

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Guardz Q&A: Agentic AI, strategic partnerships and building MSP-first security platforms

In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic partnerships are reshaping security delivery for small and medium-sized businesses.

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DigiCert Q&A: AI threats, certificate lifecycle risk and channel strategy

In this Q&A, Christian Stanford, RVP EMEA Channels at DigiCert, discusses the company’s channel-first strategy, the growing urgency around certificate lifecycle management, and how partners can help organisations navigate AI-driven security risks, compliance demands and emerging threats such as...

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NEWS
Move over Big AI - Small Language Models are Where the Money Is

By Sham Arora, Chief Technology Officer at Tech Mahindra.

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Atlassian Q&A: Inside the company’s vision for AI

In this Q&A, Jamil Valliani, Head of Product for AI at Atlassian, discusses the company’s...

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Atlassian Team '26: The growing role of context in AI-driven workflows

At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where...

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The shift from selling software to delivering outcomes in the race for real value

Based on an exclusive interview with Brian Duffy, Chief Revenue Officer at Atlassian, this article...

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Key Causes of Data Loss: It’s Not all Ransomware’s Fault

By Graham Jarvis, Freelance Lead Journalist, Business and Technology, Trudy Darwin Communications,...

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The Strategic Reset: Why Hybrid IT Is Replacing Cloud-First

By Frank Warren, SVP, Global Operations, Park Place Technologies.

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The Agentic AI Interoperability Gap

By Inna Weiner, VP of Product, Data & AI, AppsFlyer.

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From Data Hoarding to Data Intelligence: Unlocking Value in Storage

By Stewart Hunwick, Field CTO, Storage Platforms and Solutions, Dell Technologies.

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Videos

How real cyber crises expose hidden organisational weaknesses

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...

Micromanaging data centre infrastructure brings maximum rewards

Mike Slevin, Director of EMEA market at Fluke Corporation, explains how, as AI demand accelerates, new research from the company reveals a growing confidence crisis among data centre professionals, raising...

Hybrid world promises true PUE

Peter Griffiths, Founder and Chairman of Argyll Data Development, argues that the energy efficiency debate should move beyond making existing data centres marginally more efficient and focus instead on how AI...

Grid-to-chip approach helps improve data centre performance and sustainability

Nicolas Champagne, Global Market Manager of batteries and data centres at Arkema, highlights the importance of the raw materials and solutions designed to meet the challenges of high-power density, continuous...

News

Cynomi Report: What MSPs Are Actually Asking About AI in 2026

Cynomi’s “What MSPs Are Actually Asking About AI” report reveals the real questions shaping the managed services landscape, from data security and service desk automation to client expectations,...

NAKIVO partners with ICOS for Italian market expansion

NAKIVO teams up with ICOS to distribute its data protection solutions across Italy, aiming to tap into the region's dynamic SMB and mid-market segments.

Bridging the AI skills gap: insights from Skillsoft's Workforce Readiness Report

AI adoption in workplaces is accelerating but employees lag in readiness, revealing a pressing need for strategic skill development.

Kyndryl and AWS expand collaboration to enhance AI adoption

Kyndryl extends its partnership with AWS to support global AI adoption.

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