NEWS

AI use not reflecting the hype with a third of workers using it less than monthly

Over half of workers believe AI-powered tools will only have a moderate adoption in the workplace.

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NEWS

Brits lead Europe in using AI

New study from Freshworks finds that despite initial scepticism, a quarter of UK employees are using AI tools daily in the workplace.

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NEWS

Data privacy concerns surge among AI users

54% of consumers don’t know how much personal data AI tools collect.

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NEWS

Human-centric AI drives loyalty

AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.

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NEWS

Why one of the world's best hospitals is using AI to understand when things go wrong

‘Extreme transparency’ is helping clinical teams at Karolinska University Hospital to deliver some of the best outcomes in the world. Gunnar Sandersjöö, head of the largest trauma centre in Sweden, explains the mechanisms behind a relentless pursuit of quality.

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NEWS

Global data centre market confident about AI fuelled growth, despite power supply concerns

Research by DLA Piper shows Generative AI is expected to drive significant growth in the sector in coming years.

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Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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