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Telco providers are losing a fifth of customers due to chatbots

Consumer frustrations mount as shoppers struggle to get adequate product support online, whilst almost half of telcos admit their online support tools miss the mark.

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NEWS

Generative AI expected to accelerate entry-level career progress across industries

Employees believe generative AI will facilitate a third (32%) of entry level tasks over the next 12 months.

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NEWS

Prioritising network performance and security among driving factors for UK SASE adoption

99% of organisations have experienced a security attack in the last 12 months .

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NEWS

Company bosses suffer a ‘preparation gap’ which could damage businesses

Research indicates overconfident professional services CEOs could be sleepwalking into reputation and operational minefield.

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NEWS

90% of IT Solution Providers expect a rise in Marketplace sales by 2029

New survey finds online marketplaces are essential growth engines to expand customer base, offer new and improved services, and enhance profitability at scale.

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NEWS

Pivotal shift in critical role of encryption as usage doubles in 2024

Apricorn research highlights encryption assurances being met as 96% mandate encryption on removable media.

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Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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94% of organisations consider next generation AI core to their entire business operations

76% of financial services firms surveyed plan to implement agentic AI within the next year.

AI is now the leading security concern

AI surpasses ransomware as the top concern, as organizations navigate the double-edged sword of...

LF AI & Data Foundation launches Open Platform for Enterprise AI (OPEA)

Open source solution empowers enterprises with open, multi-provider AI systems to drive...

Half of organisations have suffered a cyberattack or incident that prevented access to data in 2023

Dell Technologies 2023 Global Data Protection Index reveals increasing complexity of data...

DDoS attacks surge 106%

Report highlights the alarming need for businesses to strengthen defenses as AI fuels cyber threats.

Nebula Global Services celebrated in 2025 UK Fast Growth Index

Nebula Global Services joins the ranks of the UK's fastest-growing businesses, marking a milestone...

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