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Route 101 enables Blackcircles to boost productivity
  • Posted on 14th April 2026 in Vendor by Phil Alsop

Long-standing partnership enables Blackcircles to consolidate CX technology and transform contact centre efficiency.

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NEWS
Altigen Technologies and Tollring join forces to enhance microsoft teams capabilities

Altigen has partnered with Tollring to deliver Analytics 365 call recording and call analytics for Microsoft Teams users in the North American market.

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NEWS
Cato Networks reveals modular adoption model for enhanced SASE integration

Cato Networks has introduced a modular adoption model for its SASE platform, allowing organisations to deploy networking and security capabilities in stages.

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NEWS
Node4 introduces AI-driven FinOps solution for cost optimisation

Node4 has launched an AI-driven Financial Operations (FinOps) solution designed to help UK businesses manage and optimise cloud and software licensing costs.

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NEWS
London Tech Week 2026 announces Deep Tech Stage programme

London Tech Week 2026 will feature a Deep Tech Stage covering developments in space, AI, quantum...

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NEWS
Unlocking AI revenue: the pricing paradox

UK businesses focus on AI pricing strategies, but struggle with outdated billing systems.

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NEWS
Trust and resilience: the cornerstones of AI and data security

Data resilience is increasingly viewed as important for organisations operating in the AI era, as...

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NEWS
F5 introduces new resources for AI security risk assessment

F5 has introduced new threat intelligence resources designed to support assessment of AI model...

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NEWS
Distology expands AI security portfolio with Snyk partnership

Distology has partnered with Snyk to bring AI security tools to its partner network across Northern...

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NEWS
UK's small business leaders embrace AI for growth

A survey reveals that ambitious small business owners in the UK view AI as pivotal for their growth...

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NEWS
Observability focus increasing in UK IT as infrastructure complexity grows

As UK IT leaders face increasing pressure from complex AI-driven infrastructure, many plan to...

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NEWS
Red Hat expands collaboration with Google Cloud to strengthen application modernisation

Red Hat and Google Cloud have expanded their collaboration, introducing Red Hat OpenShift in the...

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Videos

Preparing to take pole position on the AI grid

John Bradshaw, Director of Cloud Computing Technology and Strategy at Akamai EMEA, explains how, as enterprises scale AI, traditional cloud infrastructure is being tested in new ways. The solution? AI Grid:...

Deep observability and the AI security illusion: why more tools aren't delivering better protection

In this in-depth discussion, Mark Jow, EMEA Technical Advocate & Evangelist at Gigamon, and Sam Lambert, EMEA Channel Director at Gigamon, explore why 83% of breaches now involve AI despite increasing security...

Why cybersecurity must move beyond IT and into the boardroom

Cyber risk is increasingly being viewed as a business resilience challenge rather than solely an IT concern. In this interview, Helen Barge, Principal at Howden Risk Advisory, discusses the importance of...

Platform play delivers thermal management expertise across the data centre ecosystem

Peter Huang, Global President of Thermal Management & Data Centre at Castrol, discusses the rising importance of liquid cooling to meet the growing demands of AI, ML, and edge computing, explaining how bp...

Expert Opinions

Is herd mentality the weak point in cybersecurity? Why defence still falls short when everyone thinks the same way

Based on an exclusive interview with Scott Riley, Principal Product Manager for Identity Security Posture Management at Huntress, the piece explores how herd mentality in MSP cybersecurity is driving tool...

The Document Bottleneck Holding Up AI Transformation

Companies have thrown serious money at AI, but for finance and compliance teams, the most critical information is still locked away in documents that AI systems cannot read or make sense of. This perspective...

MSP Channel Insights Roadshow Dublin: What It Really Takes to Scale an MSP

The MSP Channel Insights Roadshow Dublin 2026, held at The Samuel Hotel, brought together MSP and IT leaders to examine the realities of growth on the ground. The discussion focused on building sales and...

Ransomware Recovery: Why ‘Restore Everything’ Slows You Down

By Fraser Hutchison, Vice President UK&I  at Cohesity 

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