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NEWS
Almost half of consumers stop doing business with a company after one bad experience

Five9 has released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping how global business leaders create enduring customer experiences in the era of The New CX. Based on a survey of over 400 senior business decision-makers across the US, UK, and Canada, the...

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NEWS
AI accelerates both attacks and defences, but critical security gaps persist

Delinea has unveiled new research highlighting how ransomware attacks have continued to surge over the past year, despite fewer victims paying. Over two-thirds (69%) of organisations globally have fallen victim to ransomware, with 27% being hit more than once. Meanwhile, attackers are harnessing AI...

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NEWS
SailPoint research highlights rapid AI agent adoption, driving urgent need for evolved security

96% of tech professionals view AI agents as a growing security risk, yet 98% of organisations plan to expand adoption.

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NEWS
Opportunities to optimise ServiceNow operations

xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as organisations expand their ServiceNow implementations.

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NEWS
AI is now the leading security concern

AI surpasses ransomware as the top concern, as organizations navigate the double-edged sword of...

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NEWS
Workforce crisis sparks debate over HR & IT merger

New study of global tech leaders finds IT leaders believe combining functions could boost...

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NEWS
Threat intelligence is critical - but how to operationalise it?

Cyware survey identifies significant gaps in internal collaboration, tool integration, and...

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NEWS
77% of engineering leaders identify AI integration in apps as a major challenge

Seventy-seven per cent of engineering leaders identify building AI capabilities into applications...

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NEWS
Data streaming enables AI product innovation

In the largest global report on data streaming, 89% say DSPs make AI adoption easier.

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NEWS
AI's fast-moving ecosystem is top GenAI-related security risk

73% are investing in AI-specific security tools with either new or existing budgets.

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NEWS
Nine in ten public sector organisations to focus on agentic AI in the next 2-3 years

Public sector organizations recognize the potential of AI for enhancing decision making, improving...

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NEWS
AI calls for cyber resilience rethink

Unveiled at the RSAC™ Conference, the 2025 LevelBlue Futures Report finds only 29% of executives...

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NEWS
European business leaders and general public deeply divided on attitudes to impact of disruptive technologies

New study reveals average 29 point gap in sentiment between business and the public across all...

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NEWS
Falling expectation among business leaders that AI will replace people

55% of businesses admit wrong decisions in making employees redundant when bringing AI into the...

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NEWS
Research reveals key observability trends

Observability programme maturity is uneven across data quality, data pipelines, and AI/ML models,...

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Videos

DCS speaks to Hashcool at DCW Asia

Data Centre World Asia 2025

Q-Day - are you ready?

Paul Savill, Global Practice Leader for Network and Edge at Kyndryl. Spends his time helping major organisations modernise their infrastructure to make the most of AI, strengthen security and prepare for the...

DCS speaks to Vertiv at DCW Madrid

Data Centre World Madrid 2025

MSPs stand at a once-in-a-generation crossroads

Jim Lippie, Chief Product Officer, Kaseya, discusses the recent Kaseya DattoCon 2025 conference, where the company unveiled its latest innovations and previewed its next generation cyber resilience and digital...

Expert Opinions

Future-Proof Connectivity Starts with Fibre

By Ronald van der Kraan, VP of Broadband for Europe, Middle East and Africa region at CommScope.

2026: What the year ahead has in store for the IT channel

By Denis Ferrand-Ajchenbaum, Chief Growth Officer, Infinigate Group.

From Cost Centre to Value Driver: A Strategic Approach to Observability in the Cloud

By Riley Peronto, director of product and solution marketing, Chronosphere.

Automatic remediation for complete data protection

How AI-driven automation helps Managed Service Providers eliminate risk from phishing and data loss before it spreads. By James Griffin, CEO of CyberSentriq.

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