MSP Channel Insights

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NFON UK celebrates Channel Partner Award Winners

Posted on 25th October 2024 in Partner by Phil Alsop

NFON UK gives Partner of the Year, Technical Excellence and Special Recognition awards.

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N-able launches Global Compliance Initiatives

Posted on 25th October 2024 in Partner Vendor by Phil Alsop

N-able has launched an expanded set of global compliance initiatives and designated resources designed to help fuel cyber resilience and readiness for its partners across a growing number of cybersecurity-focused compliance frameworks.

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Acumen expands into Northern Ireland and the Republic of Ireland

Posted on 25th October 2024 in Partner by Phil Alsop

Scottish cyber leader meets significant milestones with expansion into Ireland and two new hires.

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Freshworks unveils AI Agent to improve the customer and employee experience

Posted on 25th October 2024 in Vendor by Phil Alsop

Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value, autonomously resolving 40%+ of beta users' tickets.

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Report highlights the benefits of being an observability leader

Splunk has released The State of Observability 2024 report in collaboration with Enterprise...

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More than three-quarters of UK office workers don’t use AI

70% of UK decision-makers place strong trust in AI technologies, but the vast majority (83%) are...

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CommScope introduces SYSTIMAX GigaSHIELD X10D End-to-End Cat 6A Shielded Platform

GigaSHIELD platform builds on SYSTIMAX 2.0 portfolio with F/UTP, F/FTP and S/FTP cabling, MiNo...

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Half of all employees are Shadow AI users

Software AG has found that half of all employees are using Shadow AI (i.e. non-company issued AI...

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CrowdStrike and Fortinet deliver protection from endpoint to firewall

Strategic partnership unifies AI-native endpoint security and next-generation firewall protection...

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AVEVA announces two strategic partnerships

AVEVA has partnered with Vulcan Energy Resources and Oxford Quantum Circuits to advance business...

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AI impersonation is now the hardest cyberattack vector to defend against

Advanced forms of social engineering are on the rise, though obvious gaps like weak passwords are...

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AI advancements mean more ethernet, everywhere

Inaugural report highlights new opportunity, unprecedented demand, and innovation defining...

PIC100 platform enters high volume production

Sylvie Gellida, General Manager, Optical and RF Foundry Division, STMicroelectronics, discusses the implications of the company entering high-volume production of its PIC100 silicon photonics platform to...

Rising customer expectations and the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Fuel cells central to Centrica’s power blueprint

Robert Booker, Chief Strategy and Transformation Officer at Centrica, discusses the company’s ‘Navigating The Energy Labyrinth – the blueprint for power data centres’ report, focusing on the...

The shift from outsourcing to true MSP-controlled offshore teams

Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led to a new approach to offshore staffing. He explains why...