Expert Opinions

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

There’s no such thing as an ‘off the shelf’ AI agent

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...

Reimagining EMEA Marketing: Scaling Strategy in the Age of AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

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Advancing autonomous networking: an in-depth look at Forward Predict

Forward's new capability, Forward Predict, transforms network management by forecasting change impacts using a digital twin model.

SMB Cyber Readiness in focus: ESET's 2026 Index insight

ESET's latest index uncovers SMBs' cybersecurity readiness, challenges, and concerns, emphasising AI's dual role and the need for robust defence mechanisms.

Biznet elevates Indonesia's digital connectivity with major cable upgrade

Biznet enhances digital connectivity across Indonesia with Ciena's technology, boosting internet speed and reliability with the upgraded submarine cable system.

Advania's strategic acquisition amplifies AI automation expertise

Advania strengthens its automation and AI services with the acquisition of Evolv Robotics. The move bolsters their sovereign infrastructure and automation delivery capabilities.

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