MSP Channel Insights

Pax8 has released its inaugural research report, The Agentic Inflection Point: And the Rise of the Managed Intelligence Provider. The comprehensive study defines the future of small-to-midsized business (SMB) operations, transformed by agentic labor and the democratization of enterprise-level technology access. It also introduces Managed Intelligence, a bold new framework that enables all stakeholders in the technology ecosystem to navigate this transition and thrive in the agentic era.

Customer experience key to Agilitas’s growth strategy

John Hayes-Warren, Agilitas’s Chief Revenue Officer, outlines the company’s plans to make Fiscal Year 2024 a ‘defining year’, with the focus very much on customer experience transformation, underpinned by the three core competencies of inventory assurance, professional services and smart logistics.

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Pax8 introduces the Era of Managed Intelligence in its 2025 Research Report: The Agentic Inflection Point

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