NEWS
The importance of delivering the Total Experience

John Hayes-Warren, CEO of Agilitas, discusses the findings of the company’s 2023 Channel Trends report, with customer experience and company culture, combining to provide the Total Experience, as the main priorities for the channel. The report also highlighted the importance of leadership, purpose, alliances, skills and sustainability, as John explains.

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NEWS
Forging a digital path to sustainable IT

Charissa Jaganath, Head of Responsible Business at IT services business Logicalis, discusses the company’s sustainability commitment as outlined in its CIO Summit: Forging a Digital Path to Sustainable IT. She explains how sustainability and a wider ESG focus is front and centre for both Logicalis itself and its ecosystem of partners and customers.

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Refurbished IT makes environmental and economic sense

Nick Stapleton, Managing Director at ETB Technologies, explains how refurbished IT has a significant role to play in helping organisations meet’s their sustainability goals, whilst also providing the kind of cost-savings which can mean the difference between an IT project getting the greenlight or being written off as too expensive to provision.

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NEWS
Customer experience key to Agilitas’s growth strategy

John Hayes-Warren, Agilitas’s Chief Revenue Officer, outlines the company’s plans to make Fiscal Year 2024 a ‘defining year’, with the focus very much on customer experience transformation, underpinned by the three core competencies of inventory assurance, professional services and smart logistics.

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News

TDK Corporation (TSE:6762) has selected Arrow Electronics as its first pan-European distributor for TDK-Lambda products. This strategic collaboration aims to expand service offerings and enhance customer...
Global program, new partner training incentivize technology partners to capitalize on soaring AI market, business transformation.
Fivetran accelerates global financial services provider’s move to the cloud; transforms reporting and revenue operations.
Freshservice Journeys is a AI-powered capability that simplifies complex workflows spanning HR, IT, facilities, and more, to help organizations deliver an exceptional experience during employee transitions.

Expert Opinions

By Nigel Edwards, Vice President WW Channel Sales & Marketing at Western Digital.
Q&A with Mark Scrivens, FPT Software UK Chief Executive Officer, FPT Corporation.
By Aurore Knight, Associate Director, Black & White Engineering.